Account Menu

BUYMA IS A MARKETPLACE

for you to discover and buy amazing things
from all over the world at local prices.

Just one for you

ITEM QUALITY
ONLY the sales of new items and we are proud to say that amongst 100,000 transactions, NOT one of them has involved a replica, counterfeit, or unauthorized item on BUYMA.
DIRECT TO YOU
Any questions regarding to orders (ex. item size/color/shipping etc.) may be asked to Personal Shoppers that they take care all once the order has been placed until the item is delivered to you.
RETURN POLICY
BUYMA itself does NOT carry any physical stock of items. When you place the order, the Personal Shopper will buy the item for you from a third-party retailer, and thus returns/exchanges cannot be made.
CUSTOMER FIRST
Please email support@buyma.us and our Member Support is here to help you out in case of any troubles (ex. missing delivery/item quality etc.)

HOW IT WORKS


1. ask & order

YOU

YOU

Ask the Personal Shopper for any item inquiries (ex. size/color etc.) including shipment and proceed to checkout when you are ready to order.

Personal Shoppers buy an item after an order has been placed and they do NOT have any stock, so please contact them to make sure for stock availability BEFORE placing an order. Your order can NOT be canceled, refunded or exchanged once it has been confirmed.


2. check & buy

PERSONAL SHOPPER

Personal Shopper

Once your order has been placed, Personal Shoppers buy the item which is only brand-new and undamaged so they check the item condition and get ready to ship.

The order may be canceled if the item is already sold out or doesn’t meet the item quality standards on BUYMA.


3. ship

PERSONAL SHOPPER

Personal Shopper

Personal Shoppers ship the item directly to you, but sometimes they are not familiar with your country and might ask you for the shipping address via BUYMA message before ship. They could also wrap the item so please ask if you would like to receive as gift!


4. receive

YOU

YOU

3-18 days to deliver the item so you may need to ask Personal Shoppers if you want the item faster. If you don’t receive the item within 18 days after your order has been placed, please contact support@buyma.us.

**Special/custom orders mostly take more than 18 days.

SELLERS

BALLROOM
  • BALLROOM
  • Customer-focused luxury personal shopper dedicated to bringing catwalk and unique pieces directly to your door.
    **Chinese available
  • Most brands to sell
    FENDI
    VALENTINO
    Dolce & Gabbana
candylovecath01
  • candylovecath01
  • Welcome to Candylovecath01 :) If you have any questions, don't hesitate to ask me. looking forward to hearing from you!
    **Italian available
  • Most brands to sell
    PRADA
    Stella McCartney
Lalla
  • Lalla
  • I am a premium personal shopper of officially BUYMA certified and sell official products only.
  • Most brands to sell
    CELINE
    MONCLER
raraperc
  • raraperc
  • I'm living in europa since 2011 and buy some fashion items on the Website Buyma since 2014.
    I'm glad if you find some special items from my page.
  • Most brands to sell
    GUCCI
    Saint Laurent