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BUYMA Member Support

ITEM INQUIRIES:

– For all specific product-related (item details/ shipping/ pricing) inquiries please contact the Personal Shopper selling the item viaBUYMA Message.

SERVICE INQUIRIES:

– For any service-related questions or concerns, please feel free to email BUYMA’s Member Support Team at support@buyma.us and we will reply as promptly as possible.

BUYMA Member Support business hours:

9:30am - 6:30pm Japanese Standard Time
Closed on weekends and Japanese National Holidays