Shipping is included in the cost of the product. The shipping period may vary depending on where the product is originating from. BUYMA allows customers to communicate directly with their personal shoppers to negotiate delivery options. Please note that customs import/export duties, VAT, or other taxes may apply upon delivery, which are the responsibility of the customer.
Returns - All sales of goods and other items on BUYMA cannot be returned to the seller for a refund, or exchanged for another item, except in limited case.
Authenticity
Buyma is committed to ensuring the authenticity of every item sold on our website. Buyma’s zero-tolerance policy and money-back guarantee allow our customers to shop with confidence. Please visit our Authenticity Policy for more details.
HOW TO BUYMA
1. YOU : CONTACT SELLER AND PLACE YOUR ORDER
When you’ve found your perfect item, contact the personal shopper directly to ask any questions, then place your order!
2. PERSONAL SHOPPER: BUYS AND SHIPS DIRECTLY TO YOU!
Your personal shopper will go out and purchase your item and ship it directly to your doorstep with free shipping!
*actual delivery period may vary depending on where the customer is located.
Profile
Hello, nice to meet you.
Thank you for visiting casaneta's online shop.
Casaneta mainly deals with Japanese brands.
There are many elegant and cute special brands in Japan, so please enjoy your shopping!
If you have any questions, please feel free to send us a message.
My Policies and Promotions
At casaneta, we offer free gift wrapping. It is recommended not only as a reward for yourself but also as a gift for your loved ones!
We will inspect the product when purchasing and shipping it, and confirm that there are no problems before shipping. We do not accept returns or exchanges due to...
At casaneta, we offer free gift wrapping. It is recommended not only as a reward for yourself but also as a gift for your loved ones!
We will inspect the product when purchasing and shipping it, and confirm that there are no problems before shipping. We do not accept returns or exchanges due to customer's convenience such as differences in image and size. Please make sure that there are no mistakes in color, size, etc. before purchasing.
Inventory status fluctuates daily. Please check stock before ordering. As a general rule, we will secure the stock after confirming your order, so you may not be able to purchase it depending on the stock status at that time. In that case, please note that we may check if the item is in stock at another store and change the place of purchase to make an arrangement. Please note that in the unlikely event that it is out of stock, it will be canceled.
All products handled by casaneta are purchased from branded or authorized retailers. Therefore, it will be 100% genuine, so please use it with confidence.
Please note that all items will be shipped from Japan and may take some time to arrive.
Before placing your order, please note that in compliance with BUYMA’s transaction policies, we do not accept returns/exchanges, nor can we be held responsible for any customs charges. For more details, please visit BUYMA's FAQ from below: https://buyma-us.zendesk.com/hc/en-us
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